FAQs
What are your shipping details?
Orders are shipped within 3 - 5 business days via Canada Post.
Shipping is only available within Canada at this time. It is the customer's responsibility to ensure the mailing address is correct.
Flat rate shipping available at $18.50. (Note - large orders may not qualify for the flat shipping rate. If this is the case we will contact you with the appropriate shipping rate). If your actual shipping cost is lower, we will refund you the difference.
Orders over $75.00 ship free.
Which payment methods do you accept?
We accept payment via PayPal and Credit Card. Custom orders require a 50 % deposit due at the time of placing your order. The remaining 50% is due prior to delivery.
What is your return policy?
We take pride in our products and want you to be happy with your purchase. Due to the personal nature of our products refunds or exchanges may not be possible.
If your product is defective in any way, or damaged during shipping please contact us by email at kerry@sudzandsuch.com to discuss your concerns.
Fundraising, Wholesale, and Custom Order Questions?
If you are interested in working with us on a fundraising event for your group or interested in Custom or Wholesale orders, please contact us by email @ kerry@sudzandsuch.com